Connecting TourOS to GetYourGuide (GYG)

This guide explains how to enable the official synchronization between TourOS and GetYourGuide. Follow these steps to ensure your bookings and availability communicate in real-time, eliminating manual management.

Global Activation in TourOS

Before connecting individual products, you must authorize communication with the marketplace:

1. In the bottom-left corner of TourOS, click on the user avatar and then select Settings.

2. In the side menu, navigate to Connections > External Connections.

3. Look for GetYourGuide in the partner directory.

4. Click Configure and then select Yes.

   • Your account is now ready to receive requests from GYG.

Obtaining Mapping Codes (Per Experience)

The connection is established at the "Option" level of each experience. To get the required codes:

1. Go to the Experiences menu and open the experience you wish to link to GYG.

2. Inside the experience, look for the Options section.

3. In the list of options, you will see a field with a unique identification code for each one (Example: DEMO_55_44).

   • Technical Note: This code consists of your Client ID (DEMO), the Experience ID (55), and the specific Option ID (44).

4. Copy this code exactly as it appears, ensuring no extra spaces are included.

Configuration in the GetYourGuide Supplier Portal (Self-Mapping)

Finally, you must enter these codes into your GetYourGuide supplier account:

1. Log in to the GYG Supplier Portal and go to Products > Manage Products.

2. Select the corresponding product and go to Edit > Connectivity Settings.

3. In the "Connectivity Partner" field, choose TourOS.

4. In the Product/Option ID field, paste the code you copied from TourOS (e.g., DEMO_55_44).

5. Save changes. GetYourGuide will perform an automated validation to confirm the connection is active.